At QuantMinds, your privacy is a top priority. This Privacy Policy outlines how QuantMinds, LLC (“QuantMinds,” “we,” “us,” or “our”) collects, uses, shares, and safeguards your personal information when you use our website (including quantminds.com and any sub pages) and services. It also explains your rights and choices regarding your personal data.
QuantMinds is based in the United States but serves a global community, so we strive to comply with all applicable privacy frameworks (GDPR, CCPA, and others). By using our Website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our site and services.
We collect various types of information from and about you in order to provide our community platform, membership services, and related offerings. This includes:
When you register an account, join as a member, or fill out forms on our site, you provide information such as your name, email address, phone number (optional), company or university affiliation, and similar details. For example, our contact and partnership forms ask for your full name, company name, email, phone number, and what services you’re interested in. We may also collect your mailing/billing address or other contact details if needed (e.g. for payment or communication purposes).
If you create an account or join our membership program, we will collect information related to your account. This may include your username or password, membership tier (e.g. Student or Professional), and any profile
information you choose to provide. We also keep track of your membership status, such as subscription plan and renewal date, to manage your access to member benefits.
As part of our services, you may submit professional information. For instance, if you request a resume review or career guidance, you might upload your resume/CV or provide details about your education, work
experience, skills, or job preferences. Our site facilitates resume uploads through forms, and we will collect any information you choose to include in your resume or messages. We treat resumes and career details as sensitive personal data and use them only for the purposes of delivering the specific
service (e.g. providing feedback or connecting you with opportunities).
When you purchase a membership or any paid service, your payment details are processed by our third-party payment processor, Stripe. This means that we do not collect or store your full credit/debit card numbers or bank account information on our servers. Your payment card information is entered on secure Stripe forms, and Stripe directly receives and processes this data on our behalf. We may receive certain transactional details from Stripe — such as your name, the last four digits of your card, billing address,
email, the payment amount, and a confirmation of payment — but we do not have access to your full card number or security code. Payment transactions on our site are thus handled externally via Stripe for enhanced security. (Please refer to Stripe’s privacy policy for details on how they handle your
payment data.)
If you choose to join our affiliate program (to promote QuantMinds and earn commissions), we will collect information needed to register and compensate you as an affiliate. This includes contact information (like name and email), and any payout details you provide. Our affiliate program is managed through
a third-party platform called Rewardful. Rewardful may set cookies to track referrals and will collect information about the referrals you generate (such as when someone you referred signs up for our membership). We receive information on affiliate referrals (e.g. that a new customer signed up via your
referral link) so we can attribute commissions, but we do not share unnecessary personal data with affiliates — typically, affiliates will see aggregate or anonymized info about their referrals.
If you contact us for support, inquiries, or through our Contact Support form, we will collect the information you provide in that communication. This may include your name, email, the content of your message, and any other details you choose to share. We use this information to respond to you and
resolve any issues or requests. We may keep records of our correspondence with you for quality control and legal compliance purposes.
QuantMinds offers a community Slack workspace for members to collaborate and communicate. If you join our Slack community or participate in other interactive areas of our service, any information you post or share (such as messages, profile info, or files on Slack) may be collected and processed by us and by Slack. Keep in mind that any content you share in these community forums is visible to other authorized community members. We advise caution when sharing personal information in these venues. We may
monitor discussions on our community platform to ensure compliance with our Terms of Use and community rules (for example, to prevent harassment or misuse), and we may retain chat logs or postings as needed to enforce our rules and maintain a safe environment. Slack, Inc. will also process any data
you provide on their platform according to their own privacy policy; your use of the Slack service is subject to Slack’s terms.
When you visit our website, we automatically collect certain information about your device and how you interact with our site. This includes data such as your IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, links clicked, and the dates/times of access. We also collect information about your browsing behavior on our site (e.g. how you navigate pages, where you click, time spent) through cookies and similar tracking technologies. This technical and usage information helps us understand how users use our Website and ensures the site functions properly. For example, we may log that a user visited the Membership page or clicked on a “Join Now” button, or we might collect aggregated metrics on how many users access a particular feature. Some of this information may be
collected through third-party analytics tools (described below) and via our cookie consent tool.
We use cookies and similar tracking technologies (like web beacons, pixels, and local storage) to enhance your experience on our site. Cookies are small data files placed on your browser or device that enable certain features and functionality. On quantminds.com, cookies help us to remember your
preferences, manage user sessions, personalize content, and analyze site traffic. We use both first-party cookies (set by us) and third-party cookies (set by service providers or partners). For example, when you visit our site you will see a cookie consent banner; if you give consent, various non- essential cookies may be set (such as analytics or marketing cookies). These cookies may collect unique identifiers and information about your browsing behavior or device. For details on the specific cookies we use and your
choices, please see the “Cookies and Tracking” section below and refer to our full Cookie Policy.
Note: We do not knowingly collect sensitive personal information such as social security numbers, government IDs, racial or ethnic origin, health information, or biometric data, unless you explicitly provide such information to us (for instance, if you include it on a resume or in a communication). We also do not intentionally collect data from children under 16 (see Children’s Privacy below). If we discover that we have inadvertently collected sensitive or children’s data, we will promptly delete it.
We use the personal information collected for various purposes in order to operate, improve, and provide our services to you. Specifically, we may use your information for the following business and operational purposes:
We process your personal data to create and manage your account, authenticate you as a user, and provide you with the features of our platform. For example, we use your registration information to set up your membership profile and give you access to member-only resources such as Slack channels,
events, and content. We use your contact and profile information to personalize your experience (e.g. showing relevant content for students vs. professionals) and to enable functionality on the site that you request. We also use personal data to facilitate the core services we offer — such as networking opportunities, resume reviews, job matching, and community discussions. This includes using the resume or career information you provide to connect you with our career experts or prospective employers as part of our recruitment services.
When you make a purchase (e.g. buying a membership subscription or other paid service), we use your information to process the transaction and payment. As noted, credit card payments are handled via Stripe, but we will use your provided billing details (like name, email, possibly billing address) to
record your purchase, send you order confirmations/receipts, and ensure you receive the services you paid for. We also maintain transaction records for accounting, auditing, and to manage subscription renewals or changes. If you apply a promotion code or are referred by an affiliate, we will use that information to adjust pricing and allocate referral credits appropriately.
We use your contact information (primarily email, and possibly phone if provided) to send you important notices and updates. This includes communications about your account status, membership benefits, transactional emails (like payment receipts or password resets), and customer service responses. We may also send informational newsletters or marketing communications about new features, events, or offers, but only in accordance with applicable law — for example, if you have subscribed to our newsletter or if you are an existing customer and have not opted out. (You can always unsubscribe from marketing emails, as described in Your Rights & Choices below.) Additionally, if you fill out a form requesting information (such as asking about partnership opportunities or submitting a support ticket), we will use your data to respond to your request or inquiry.
A key aspect of QuantMinds is connecting talent with opportunities. With your consent or at your direction, we may use your personal information to facilitate recruitment and networking. For example, if you are a member seeking job opportunities, we might include your name and professional
profile in a “curated resume book” shared with interested employers. Likewise, if you apply for a job posting through our community, we will forward your application or resume to the employer offering that job. We will only share the information necessary for these purposes (typically your resume and contact info) and only with participating partners (such as companies or recruiters) as part of the services you signed up for. (See Disclosure of Information below for more on how we share data in such cases.) If you are a company or university partner, we use the information you provide to connect you with suitable candidates or services — for instance, using your indicated interests (resume books, job postings, consulting, etc.) to tailor our collaboration.
We use data about how users interact with our site and services to analyze and enhance the user experience. This includes using analytics data and cookies to understand which pages or features are most popular, how users navigate the site, and where improvements are needed. For example, we might use Google Analytics to see aggregated statistics on page visits and conversion rates, helping us optimize content layout or identify technical issues. We also use cookies to remember your preferences (like language or cookie consent choices) so that the site is more convenient on return visits. Overall, these processing activities allow us to troubleshoot problems, test new features, and continually refine our platform to better serve our community.
If you have given explicit permission via our cookie consent banner or subscription forms, we may use your data for limited marketing purposes that do NOT involve selling, sharing for cross-context behavioral advertising, or creating detailed behavioral profiles. Our marketing activities are strictly
limited to:
Transparency: Any marketing or advertising use of your data is clearly disclosed at the time of collection, and you maintain full control over these preferences through your account settings and cookie management tools.
For users in our affiliate program, we use your information to track the referrals you generate and to calculate your commissions. This involves processing referral data from Rewardful’s tracking (like identifying which new members signed up via your affiliate link) and using your account info to
send out rewards or payments. We also use affiliate information to communicate program updates or opportunities to affiliates.
We may process personal data as necessary to enforce our Terms of Use, Membership rules, and Code of Conduct, and to maintain a safe, lawful environment. This includes monitoring for fraudulent or malicious activity (for example, detecting fake accounts or improper use of insider information), investigating violations of our rules, and taking action against accounts engaging in prohibited behavior. If needed, we will use identifying information and logs to identify and block individuals who violate our policies (such as repeat infringers or those engaging in harassment or illegal conduct). We may also use or preserve information if we believe it’s reasonably necessary to prevent harm, such as in cases of suspected fraud
or security threats.
We process personal information when required to meet our legal and regulatory obligations. For instance, we may retain transaction records for tax and accounting regulations, or we might use your data to comply with law enforcement requests or court orders. If you exercise privacy rights (such as requesting deletion or disclosure of your data), we will use your information to fulfill those requests as required by law. We also may use your country or residency information to determine what laws apply (e.g. knowing if a user is in the EU to apply GDPR rules or if in California for CCPA).
If we intend to use your personal information for any purpose not described above, we will explain it at the time of collection and obtain your consent if required. For example, if we ever wanted to feature a member’s profile or story publicly on our website or marketing materials, we would only do so
with that member’s explicit permission.
We will not use your personal data for purposes that are incompatible withthe ones listed above without notifying you and, if necessary, obtaining your consent.
As mentioned, QuantMinds uses cookies and similar tracking technologies to improve functionality and analyze usage of our site. When you first visit our site, you will see a cookie consent banner that allows you to choose which categories of cookies you accept. We categorize cookies as follows:
These are essential for our website’s operation and cannot be turned off. They include, for example, cookies that enable you to log in, secure the site, or use shopping cart and payment features. Without these cookies, certain services or features (like account login or transaction processing) may not function.
Because they are strictly necessary, we do not require consent for these cookies. (However, you can still block them via your browser settings if you choose, though it may affect site functionality.)
These cookies allow the site to provide enhanced functionality and personalization, such as remembering your preferences (e.g. your login status, region, or language) and improving your overall experience. While not strictly essential, they help customize the site for you. For example, a functional cookie might save your preference for viewing content tailored to students or professionals. You can choose to enable or disable these cookies via our cookie settings.
We use these cookies to collect information about how visitors use our site — for instance, which pages are visited most often, or if users encounter errors on certain pages. The data from analytics cookies is used to improve our services and fix issues, as well as to gauge the effectiveness of features or content. We may use first-party analytics tools and/or third-party analytics providers like Google Analytics. Google Analytics, for example, uses its own cookies to track interactions and provide us with aggregated reports.
(Google’s ability to use and share information collected by Google Analytics about your visits is governed by the Google Privacy Policy. You can learn more about how Google safeguards data at their privacy page.) These analytics cookies are only set on your device if you consent via our cookie banner. All information collected by these cookies is typically aggregated and not directly identifying you; it helps us understand usage patterns and user demographics in an anonymized manner.
Marketing cookies will only be set if you explicitly opt-in through the cookie consent banner. If you decline marketing cookies, you may still see generic advertisements about QuantMinds, but they will not be based on any tracking or behavioral data.
Your Control: You can manage marketing cookie preferences at any time through our cookie settings, and these preferences will be honored across all our marketing activities.
In addition to cookies, we might use web beacons or pixels in our emails or on our site. These are tiny graphic images or code snippets that function similarly to cookies, allowing us to count users who have visited a page or opened an email, or to understand usage patterns. For example, if we send a newsletter, it may contain a pixel to tell us if you opened the email or clicked a link (to gauge engagement and refine our content). This information is generally used in aggregate form.
We provide a tool for you to manage your cookie preferences at any time. You can click “Manage Cookies” (or a similar link in the footer) to review and adjust your consent given for different cookie categories. Our cookie management interface will allow you to toggle categories on or off (except strictly necessary cookies, which are always active by default) and then save your preferences. If you change your mind, you can revisit these settings and update your consent. Additionally, most web browsers allow you to control
cookies through their settings (e.g. to block or delete cookies). Please note that if you disable certain cookies (via our tool or your browser), some features of our site may not function as intended. For more detailed information, please see our full Cookie Policy on our website. That policy describes in greater detail what cookies are and lists specific cookies that our site uses, along with their purposes and retention periods. We encourage users in the European Economic Area, UK, and jurisdictions with cookie laws to consult the Cookie Policy to understand how we comply with consent requirements.
We do not sell your personal information to third parties for their own
marketing purposes. However, in the course of running our platform and
fulfilling the services you request, we do share your information with certain
categories of recipients as outlined below. We take care to only share the
minimum data necessary for each purpose and to ensure any third parties we
work with are bound to protect your information.
Your information may be accessed by personnel within QuantMinds, LLC (and any affiliated entities or successors) who need it to perform their duties. This includes our core team and trusted contractors who are involved in providing the services (such as customer support agents, community managers, career
coaches, or IT administrators). All such personnel are subject to confidentiality obligations.
We employ trusted third-party companies to perform functions and provide services on our behalf, and we may share your information with them as needed for their work. These service providers act under our instructions and are contractually obligated to keep your data secure and use it only for
the purposes we specify. Key service providers and partners include:
Data Processing Agreements: All third-party partners sign data processing agreements that strictly limit their use of any data to the specific services they provide to us, with no rights to use data for their own purposes or to share it with others.
Your Opt-Out Rights: You can opt-out of all analytics and any advertising- related data processing through our cookie settings. We also honor Global Privacy Control (GPC) signals and provide direct opt-out links for major advertising platforms in our cookie policy. Please refer to those third parties’ privacy policies (e.g. Google’s privacy policy) for details on their data practices and additional opt-out mechanisms.
In certain cases, we will share your information with third parties at your direction or with your explicit consent. For example:
In all such scenarios, we will be transparent and obtain consent where your reasonable expectation might be that data is kept internal. Our goal is to facilitate beneficial connections without compromising your privacy expectations.
In all such scenarios, we will be transparent and obtain consent where your reasonable expectation might be that data is kept internal. Our goal is to facilitate beneficial connections without compromising your privacy expectations.
We may disclose your personal information to third parties if we determine in
good faith that such disclosure is necessary to:
We will carefully review any request or necessity to disclose data and will only provide the minimum information required in each case.
Data Transfer in Business Transactions: As our business evolves, we might engage in mergers, acquisitions, financings, asset sales, corporate reorganizations, bankruptcy proceedings, or other business transactions. In the event that QuantMinds, LLC is involved in any such business transfer, user information (including all personal data) may be among the assets transferred or disclosed to potential or actual purchasers, investors, or other parties.
Regulatory Compliance: While we maintain maximum flexibility in business transactions, any data transfers will comply with applicable legal requirements at the time of transfer. However, compliance will be determined based on the specific circumstances of each transaction and applicable law at that time.
We may share information that has been aggregated (combined with other users’ data) or de-identified (stripped of personally identifying elements) in such a way that it can no longer be associated with you. This type of data is not considered personal and may be used freely. For example, we might publish trends or insights like “X% of our members are interested in machine learning roles” or “We have members in Y number of countries,” or share statistics with partners to demonstrate the reach and composition of our
community. These reports will not contain any information that can identify any individual. We may also disclose aggregate usage metrics (e.g., site traffic numbers or survey results) to research partners or in marketing materials.
We Do Not Sell Personal Information: QuantMinds does not and will not sell your personal information to third parties. We have never sold personal information in the past, we do not currently sell personal information, and we have no plans to sell personal information in the future. This applies to all users regardless of age or location.
We Do Not Share for Cross-Context Behavioral Advertising: We do not share, rent, or otherwise disclose your personal information to third parties for cross-context behavioral advertising or targeted advertising purposes. Any advertising partnerships we engage in are strictly limited to contextual advertising based on the content you’re viewing, not behavioral profiling across websites.
We Do Not Process for Targeted Advertising: We do not process your personal information for targeted advertising purposes, nor do we allow third parties to process your personal information for such purposes through our services.
Clarification Under Privacy Laws: Under various state privacy laws (including the California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), and similar laws):
● We do not “sell” personal information as defined by these laws.
● We do not “share” personal information for cross-context behavioral advertising.
● We do not process personal information for “targeted advertising” as defined by these laws.
● We do not engage in “profiling” that produces legal or similarly significant effects.
Analytics and Marketing Cookies: While we may use analytics tools (like Google Analytics) and marketing platforms (like LinkedIn or Google Ads) to understand our audience and reach potential members, we:
● Only do so with your explicit consent through our cookie banner.
● Use aggregated, anonymized data whenever possible.
● Do not create detailed behavioral profiles for advertising purposes.
● Allow you to opt-out at any time through cookie settings.
Affiliate Program Distinction: Our affiliate program involves tracking referrals to compensate affiliates, but this does not constitute a “sale” or “sharing” of personal information under privacy laws, as:
● Affiliates do not receive your personal information.
● The tracking is solely for commission attribution.
● No behavioral advertising occurs.
● All data remains under our control and protection.
Your Rights: Regardless of whether any activity technically constitutes “selling,” “sharing,” or “targeted advertising” under applicable laws, you have the right to:
● Opt-out of any such activities (contact us at privacy@quantminds.com).
● Request details about any data sharing arrangements.
● Withdraw consent for marketing cookies at any time.
● Request deletion of your personal information.
Commitment and Transparency: Our current commitment to not sell, share, or process personal information for targeted advertising applies to our present business operations. However:
● These commitments may change at our discretion with appropriate notice.
● Business transactions may result in changes to data handling practices.
● Any changes will comply with applicable legal requirements at the time.
● We reserve the right to modify our privacy practices as business needs evolve.
Business Operations Flexibility: We maintain full discretion over our business operations, including but not limited to data handling practices, privacy policies, service offerings, and business partnerships. Any acquiring party in a business transaction will have similar flexibility to operate as they determine appropriate.
Global Privacy Control (GPC): We recognize and honor Global Privacy Control (GPC) signals as an opt-out request for any activities that might constitute “selling,” “sharing,” or “targeted advertising” under applicable privacy laws.
Our website and services incorporate or link to content from third parties that are outside of our control. For example, our site features links to external sites such as our pages on LinkedIn, X (Twitter), and BlueSky social platforms. If you click those links or interact with those widgets, you will be directed to third-party websites which have their own privacy policies. We are not responsible for the privacy practices of those external sites or services, and we encourage you to review their policies before sharing any information.
Additionally, certain features of our site rely on third-party integrations. For instance:
● If we embed a YouTube video or another media from a third-party site, that third party may collect data about your video views through their player.
● Our affiliate sign-up process takes you to a Rewardful domain to complete registration. Any data you enter there is collected by Rewardful on our behalf, but you should be aware you are effectively interacting with a third-party service.
● Our Slack workspace is accessed via Slack’s application or website. Any information you provide to Slack is governed by Slack’s terms once you leave our site, though we still expect our community members to respect privacy and confidentiality as per our rules.
● We use Google reCAPTCHA on certain forms (if implemented) to prevent spam and abuse. This service would collect hardware and software information (like device and application data) and send it to Google for analysis. Google’s use of this data is covered by the Google Privacy Policy.
We will do our best to disclose when you are being transferred to orinteracting with a third-party service as part of using QuantMinds. However, please exercise caution and diligence: any time you leave our site or provide information to a third-party (even one linked or affiliated with our service), your information is subject to that third party’s rules. We are not responsible for how those parties collect or use your data, but we welcome feedback if you encounter any third-party integrated with our service that you feel is compromising your privacy.
We implement appropriate technical and organizational measures to protect your personal information and keep it secure. This includes industry-standard security practices to guard against unauthorized access, alteration, disclosure, or destruction of data. For example:
● Our website uses HTTPS/TLS encryption for all data transmissions. This means that information you submit on our site (such as form entries or login credentials) is encrypted in transit to prevent eavesdropping.
● We store personal data on secure servers, and we restrict access to those servers and databases. Only personnel who need access to your data to perform their job (for example, support staff or developers
debugging an issue) are allowed, and they use authenticated, encrypted channels.
● Passwords (if any are stored for your account) are hashed and salted — we never store plaintext passwords. We also encourage you to choose a strong, unique password and keep it confidential. (Note: If we use a third-party identity provider or if accounts are managed via Slack OAuth, those external systems have their own secure authentication process as well.)
● We maintain firewalls and monitoring systems to detect and block suspicious activity on our network. Our systems are regularly updated with security patches to mitigate vulnerabilities.
● For payments, as noted, we delegate to Stripe, which is a PCI-compliant service — thus, the handling of sensitive financial information is kept to a trusted, secure infrastructure.
● We periodically review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.
● If we engage vendors or processors, we ensure they commit to strong security standards as well.
However, it’s important to understand that no method of transmissionover the Internet, or method of electronic storage, is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security. Cyber threats evolve rapidly, and although we work hard to prevent breaches, we cannot promise that your data will never be compromised (for example, by events such as unforeseen software vulnerabilities or sophisticated attacks). You share and transmit information at your own risk.
In the unfortunate event of a data breach that affects your personal information, we will act promptly in accordance with applicable laws. This means we will notify the affected individuals and relevant authorities as required — for instance, if a breach meets the legal threshold for notification under GDPR or state laws, we will inform you without undue delay, describing the nature of the breach and the steps we are taking to address it.
We also advise you to take precautions on your end. Protect your account credentials and do not share them. If you use a shared or public computer, log out from our site when you’re done. Be mindful of phishing attempts — QuantMinds will never ask you for sensitive information (like passwords or credit card details) via unsolicited emails. If you suspect any unauthorized activity or security issues related to your account, please contact us immediately at privacy@quantminds.com.
We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. In general:
● Account and Membership Data: If you have an account or active membership with QuantMinds, we will keep your personal data for as long as your account is in use or your membership is active. This ensures we can provide services to you continuously. If you decide to cancel your membership or delete your account (or if we terminate it per your request or our Terms), we will either delete or anonymize your personal data within a reasonable period, except as noted below for data we may need to keep. If an account is inactive for an extended period, we may contact you to ask if you want to maintain it; if not, we may close the account and delete associated data.
● Transaction Records: We retain records of purchases, payments, and invoices for at least the minimum duration required by tax and financial regulations. In the US, this is typically 7 years for financial records. Even if you delete your account, we may need to keep certain information about payments (e.g. in our Stripe records or accounting files) for this period. However, this retained data will generally be limited to what is necessary (e.g. receipt info) and not accessible on the live site.
● Communications: If you contact support or correspond with us, we may retain those communications for a period of time to ensure we have a history of your issue and how it was resolved, and for training or quality assurance. Typically, support tickets and email correspondence might be stored for a couple of years unless you request deletion (where feasible).
● Resume and Service Data: If you submitted a resume for review or participated in recruitment services, we will keep that information for as long as needed to provide the service and potentially to follow up with you about outcomes. For example, if your resume was shared with employers, we might keep notes of that process. If you want us to delete a resume or related data after the service is complete, you can ask us. Otherwise, we might keep it in case you return for an updated review or to track success metrics (in an aggregated manner).
● Community Content: Content that you post in our Slack community or other public forums might be retained indefinitely within those platforms (Slack messages persist unless deleted). We do not systematically export or store Slack content outside of Slack. If you leave the community and wish for certain posts of yours to be removed, you can delete them directly in Slack or request our assistance, though note that responses or quotes by others may remain. We’ll follow Slack’s retention capabilities and our own community guidelines in handling such data.
● Analytics Data: Data collected via cookies and analytics is typically retained as long as the cookie is valid or as long as needed for analysis. For instance, Google Analytics retains aggregated site data for a certain period (often 14 months or more, configurable). We ensure that any user-level data in analytics is either deleted or anonymized after a reasonable period. Cookies themselves expire after set durations (see our Cookie Policy for specific lifespans). You can also clear cookies from your browser at any time to remove tracking.
● Legal Hold: If we are under a legal obligation to retain data (for example, due to a law enforcement request, ongoing litigation, or for auditing purposes), or if retention is advisable to protect our rights (such as keeping records of a user who was banned for violating terms), we will retain the specific data as needed even if it goes beyond the usual retention periods. We will securely store such data and isolate it from regular use.
When we no longer have a legitimate need to retain your personal information, we will securely dispose of it. This may involve erasing the information or anonymizing it so that it can no longer be associated with you. For backup and archival copies: our systems might keep backups that include your data for a short period beyond deletion (e.g., our database backups may keep data for 30-60 days). If we delete your data from the main database, it may remain in encrypted backups until those are rotated out; we treat that data as protected and ensure it’s not restored unless absolutely needed.
If you have specific questions about our retention of certain types of data, you can contact us for more details. We aim to not hold on to personal data longer than necessary.
You have various rights regarding your personal information and the way we handle it. We are committed to honoring your rights under applicable privacy laws. Below, we outline key rights and how you can exercise them. Please note that the availability of these rights can depend on your jurisdiction (for example, GDPR grants certain rights to individuals in the EEA/UK, CCPA grants rights to California residents, etc.), but QuantMinds extends many of these core principles to all users as a courtesy, wherever feasible.
You have the right to request access to the personal data we hold about you. This is sometimes called a Data Subject Access Request. Upon verification of your identity, we can provide you with a copy of the personal information we have on file for you, in a common electronic format. For instance, this may
include data like your profile info, contact details, membership history, and communication logs. For EU/UK users, you also have the right to request that this information be provided in a portable format (i.e. a structured, commonly used, machine-readable format) so that you can transfer it to another service if desired.
We strive to keep your information accurate and up-to-date. If you notice that any personal data we have is incorrect or incomplete, you have the right to request a correction. For example, if your name was misspelled or your email has changed, you can ask us to update it. Much of your basic account info can also be corrected by you directly by logging into your account settings (if applicable). If you have trouble updating it, let us know and we will assist.
You have the right to request deletion of your personal data, subject to certain exceptions. If you no longer want QuantMinds to have your information, you can request that we erase your personal data from our records. We will honor such requests by deleting or anonymizing the information we hold about you,
unless we are required or permitted to keep it for legitimate reasons (see Data Retention above for examples, such as legal compliance or ongoing business needs). For instance, if you ask to delete your account, we will remove your profile and personal details from active databases. However, we might retain transaction records for financial compliance, or keep a note to not contact you if needed for legal reasons. We will inform you of any data we cannot delete and the reasons. Important: Deleting your data is irreversible — if you request deletion, you may lose access to services that require that data. Also, note that content you posted in public community areas (e.g. Slack messages) might remain visible to others even after your personal account data is deleted, unless those messages are also removed. We recommend
manually deleting any community posts you wish to erase before requesting account deletion, or specifying in your request if you want us to try to remove certain posts (to the extent we have control).
In certain situations, you have the right to object to our processing of your personal information. This applies particularly if we are processing your data based on legitimate interests or for direct marketing. For example, if you are an EU user and you believe our legitimate interest (say, in analytics or improvement) is not sufficient for you, you can object to that processing. If you object, we will reconsider our justifications and either stop or limit the processing or explain why we have compelling grounds to continue (if applicable under law). With respect to marketing, you can object at any time — if you object to direct marketing, we will cease using your data for that purpose immediately. This includes profiling related to direct marketing.
You have the right to request that we limit the processing of your personal information in certain circumstances. This is an alternative to deletion, for scenarios such as: you contest the accuracy of the data and want us to verify it; or you objected to processing and we are considering that objection; or we
no longer need the data but you want us to keep it for a legal claim. When processing is restricted, we will store your data but not use it until the issue is resolved.
Where we rely on your consent to process data (for instance, for sending marketing emails or for placing non-essential cookies), you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of processing done before the withdrawal. Examples:
● If you consented to our newsletter, you can click the “unsubscribe” link in any marketing email or adjust your email preferences to opt out. We will then stop sending you promotional communications. (Please note you may still receive transactional emails related to your membership or use of services, as those are not based on consent but on our contract with you.)
● If you gave consent for cookies/tracking, you can revisit the cookie settings (via our cookie banner or your browser settings) to revoke consent for those categories. We will then stop collecting data via those cookies. You can also delete existing cookies from your browser to remove any already placed.
● If at any point we ask for consent for something like a new feature (say, using your testimonial on our site) and you change your mind, you can contact us to withdraw consent and we will cease that use.
We do not sell personal information, share personal information for cross- context behavioral advertising, or process personal information for targeted advertising. However, you have comprehensive rights to control your data:
Opt-Out Rights: You have the right to opt-out of:
● Any sale of personal information (though we don’t sell data).
● Any sharing of personal information for cross-context behavioral advertising.
● Any processing of personal information for targeted advertising.
● Any profiling that produces legal or similarly significant effects.
How to Exercise Opt-Out Rights:
● Email: Contact privacy@quantminds.com with “Do Not Sell/Share/Target” in the subject line.
● Cookie Settings: Use our cookie management tool to disable marketing/advertising cookies.
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